Welcome to the Blind & Low Vision Gateway Page

General

• Important:
  Keep your Boundless Buildsheet
• How to back up and transfer files to new system
• How to locate your TeamViewer ID
• Password protection and backup

Software Specific

• JAWS 2019 will not read Excel Cells
• Blurry Fonts in Web Browser While Using ZoomText
• Common ZoomText Settings
• Guide or Outlook will not connect to Gmail

Mac and Apple Focus

• Locating your Apple Device serial numbers

Windows Focus

• Touchscreen is on and I want to turn it off OR touchscreen is off and I want to turn it on
• All icons disappeared from desktop
• Checking for Windows updates

Printer Solutions

Also see Product Documentiation for full manuals and user guides

Word of note: when chaning ink cartridges, be sure to remove the tape or tab that may be covering the opening

Brother MFC-J497DW

• Changing Ink(works best with Firefox browser)
• Printer Cleaning, printing blank or partial page

Epson WF2750

• Changing Ink
• Printer Cleaning, printing blank or partial page

Epson WF2830

• Changing Ink
• Printer Cleaning, printing blank or partial page

HP 2522

• Changing Ink (Step 7)
• Printer Cleaning (Steps 8-13)